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Please use the menu on your left for specific numbers within our Business Units. Contact information for general billing and customer service questions is provided below.

Customer Experience Center Locations

South Whidbey

1651 Main Street, Freeland, WA 98249

Point Roberts

1957 Johnson Rd., Point Roberts, WA 98281

Customer Service

Location Phone E-mail

South Whidbey 360-321-1122 wtccs@whidbeytel.com

Point Roberts 360-945-1122 wtccs@whidbeytel.com

Oak Harbor
866-548-7760
sales@whidbeytel.com

Toll-free
866-548-7760
wtccs@whidbeytel.com
TTY Callers
WA Relay Service
711

Freeland Customer Experience Center

Department Phone E-mail

Customer Service 360-321-1122 wtccs@whidbeytel.com

WiFire Coffee Bar 360-321-9434 info@wifirecoffeebar.com

Technology Retail & Computer Solutions 360-321-0015 support@whidbey.net

Technical Support

Location Phone E-mail

South Whidbey 360-321-8324 support@whidbey.net

Point Roberts 360-945-8324 support@whidbey.net

Freeland Tech Retail 360-321-0015 support@whidbey.net

Camano/Snohomish 360-652-8885 support@whidbey.net

Toll-free 800-880-0886 support@whidbey.net
TTY Callers-
WA Relay Service
711

Billing

Location Phone E-mail

South Whidbey 360-321-3333 billing@whidbeytel.com

Point Roberts 360-945-1122 billing@whidbeytel.com

No. Whidbey (Internet) 866-548-7760
billing@whidbeytel.com

All other 866-548-7760 billing@whidbeytel.com
TTY Callers-
WA Relay Service
711

Customer Service Center Hours

Freeland Office
Monday - Friday 9:00 AM to 5:30 PM

Point Roberts Office
Monday - Friday 8:30 AM to 5:00 PM

Internet Tech Support

Need Internet-related assistance? Please contact our Tech Support Team, we are happy to help!

Website Feedback

Website Feedback Form

Payment Information

Please mail payments to:

Whidbey Telecom
PO Box 329
Langley, WA
98260

For your convenience, Whidbey Telecom also offers Online Statement (eBilling).

You may also make your payment by credit card, or make payments at any of our Customer Service Centers. There are drive-up windows adjacent to the business offices in Langley, Freeland, and Point Roberts, and drop boxes for check payments after business hours.