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IMAP

IMAP is perfect for those who access their email from several locations, such as while on the road or at work.

In a similar fashion to Webmail, IMAP allows your mail program(s) to store and manage email remotely.

Your e-mail program normally uses a method called "POP3" to retrieve new mail.  The messages are then stored only on your computer, where they're vulnerable to a disk failure or virus, and can't be accessed remotely.

The alternative to "POP3" is called "IMAP", which stores your email in one secure location here at Whidbey Telecom.   This allows you to access your mailbox from any computer, including Web Mail, and email won't be lost if your computer fails.

To use IMAP, simply create a new account in your email program, using the same username and password you have now. When asked what type of account to create, choose "IMAP":


Incoming Mail Server (IMAP): mail.whidbey.net
Port: 143 (TLS), or 993 (SSL)
Encryption Required: Yes, using TLS (STARTTLS) or SSL

Outgoing Mail Server (SMTP): mail.whidbey.net
Port: 587 (TLS), or 465 (SSL)
Encryption Required: Yes, using TLS (STARTTLS) or SSL
Authentication Required: Yes (using incoming username and password)

Please be aware of the following before trying IMAP:

  • A high-speed DSL Internet connection is recommended when using IMAP.

  • Remember to disable "Check for new messages" in your old "POP3" account once you've added IMAP.

  • You can upload old POP3 messages by dragging them into your IMAP folder, or archiving them using other means.  Once you've uploaded or archived your old POP3 email, you can remove the POP3 account in your email program.

  • Please see our "IMAP Tips" page for complete details.