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IMAP (for experienced users)
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Whidbey Telecom is introducing IMAP. Those experienced users who access their email from work and home, on the road, or need to integrate with Webmail, will find IMAP useful.
(IMAP offers the same features as our Webmail, but within an e-mail program.)
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Your e-mail program normally uses a method called "POP3" to retrieve new mail. Email is stored on your computer, where it's vulnerable to a disk failure or virus, and cannot be used elsewhere.
The alternative to "POP3" is called "IMAP", which stores your email in one secure location here at Whidbey Telecom. This allows you to access your mailbox from any computer, including our Web Mail, and email won't be lost if your computer fails.
To use IMAP, simply create a new account in your email program, using the same username and password you have now. When asked what type of account to create, choose "IMAP":
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| Incoming Mail Server (IMAP): |
mail.whidbey.net |
| Port: |
143 (TLS), or 993 (SSL) |
| Encryption Required: |
Yes, using TLS (STARTTLS) or SSL |
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| Outgoing Mail Server (SMTP): |
mail.whidbey.net |
| Port: |
587 (TLS), or 465 (SSL) |
| Encryption Required: |
Yes, using TLS (STARTTLS) or SSL |
| Authentication Required: |
Yes (using incoming username and password) |
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Please be aware of the following before trying IMAP:
This is an introductory ("beta") service. Technical support can assist with basic configuration only.
Sending and receiving email works the same as "POP3".
We recommend high-speed DSL for using IMAP.
Disable "Check for new messages" in your old "POP3" account once you've added IMAP.
Please see our "IMAP Tips" page for complete details.
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