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Message Rescue Instructions

Our new email system junk filter requires a differernt method for the rescuing of messages. If your email account is setup on your computer using the IMAP system, select your platform below, otherwise select "Webmail Instructions" on how to rescue messages.

Webmail Instructions	Windows Users	Mac Users	iOS Users
Click Here!	Outlook Express Windows Mail Windows Live Mail Outlook 2002 or 2003 Outlook 2007 Outlook 2010 Thunderbird	Mac Mail Outlook 2011 Entourage Thunderbird	Mail

Webmail

1) Visit Webmail

2) Click on "Spam" in the left-side bar

3) Locate the message you wish to rescue.

4) Drag and drop the message to your Inbox

Add a sender to your trusted senders list

1) Click on Settings in Webmail

2) Click on "Anti-Spam Settings" in the left-side bar

3) Add the Email Address to the "White List"

4)
Press the "Save Settings Button"

Outlook Express/Windows Mail/Windows Live Mail

1) Locate your Spam folder. If you have a folder named Junk, that is not your Spam folder, that folder is either from the old email system or is created by your email program.

2) Drag the message you wish to rescue from the list of messages on the right to Inbox on the left.

2 alt) If you are having issues dragging the message, simply right-click on the message, and select "Move to", then in the window tha comes up, select Inbox, then press "OK".

Outlook 2002/2003

1) Locate your Spam folder. If you have a folder named Junk, that is not your Spam folder, that folder is either from the old email system or is created by your email program.

2) Drag the message you wish to rescue from the list of messages on the right to Inbox on the left.

Outlook 2007

1) Locate your Spam folder. If you have a folder named Junk, that is not your Spam folder, that folder is either from the old email system or is created by your email program.

2) Drag the message you wish to rescue from the list of messages on the right to Inbox on the left.

Outlook 2010

1) Locate your Spam folder. If you have a folder named Junk, that is not your Spam folder, that folder is either from the old email system or is created by your email program.

2) Drag the message you wish to rescue from the list of messages on the right to Inbox on the left.

Thunderbird

1) Locate your Spam folder. If you have a folder named Junk, that is not your Spam folder, that folder is either from the old email system or is created by your email program.

2) Drag the message you wish to rescue from the list of messages on the right to Inbox on the left.

Mac Mail

1) Locate your Spam folder. If you have a folder named Junk, that is not your Spam folder, that folder is either from the old email system or is created by your email program.

2) Drag the message you wish to rescue from the list of messages on the right to Inbox on the left.

Entourage

1) Locate your Spam folder. If you have a folder named Junk, that is not your Spam folder, that folder is either from the old email system or is created by your email program.

2) Drag the message you wish to rescue from the list of messages on the right to Inbox on the left.

Outlook 2011

1) Locate your Spam folder. If you have a folder named Junk, that is not your Spam folder, that folder is either from the old email system or is created by your email program.

2) Drag the message you wish to rescue from the list of messages on the right to Inbox on the left.

iOS (iPhone/iPad/iPod touch)

1) Open Mail, Tap on "Mailboxes"

2) Open you Whidbey Account from the "Accounts" section.

3) Tap on "Spam"

4) Tap on the message you wish to rescue

5) Tap on the Folder Icon

6) Tap on "Inbox"