The Tech Support Team has received reports of customers receiving a fake support email claiming to be from Whidbey Telecom. This email makes the claim that customers must reply with login and other personal information in order to keep their email account active. THIS EMAIL IS A PHISHING SCAM. DO NOT REPLY!
Below is one example of how this email may appear. If you receive an email similar to this - do not reply. This is a scam and was not generated by Whidbey Telecom. Just like your bank or credit card company, Whidbey Telecom will never send you an unsolicated email asking for personal information. If you ever have any doubt about the validity of an email claiming to be from Whidbey Telecom, please call us first.
ATTENTION:
Dear email account user of WHIDBEY.NET we want to let you know that our email
data base e-mail accounts homepage view we be upgraded. And we will be deleting
email accounts that are no longer active to create more space for new email accounts
and we are upgrading to a new email version that we increase the storage megabyte
and to improve and enhance our current security. So for you to continue using your
email account you need to update and upgrade your email account all what you need
to do is to send the following information blow to the administrator office to
re-confirm your email account you are to send your account details to the administrator
technical Team mail box at upgradingmailbox@Safe-mail.net
DETAILS NEEDED FOR YOUR EMAIL ACCOUNT CONFIRMATION.
Username:
Password:
Telephone Number:
Full E-mail Address:
You are to upgrade your account now otherwise your account will be deactivated
immediately from our database data messages and the service is not interrupted
and important can be lost due to reduced back account details confirmed to us.
We apologize for the inconvenience this will cause you for this period but the
confidence that we are here to serve you better and providing more technology which
revolves around email and Internet. It is also pertinent; you realize that our
primary concern is for our customers and to the security of their files and data.
Your account shall remain active after you have Successfully confirmed Once again
we apologize for the Inconvenience. We are doing all this to make sure that your
email account is safe from spam mail.
Thanks for bearing with us.
System Administrator Support Team