OS X Mail (10.3 Panther and 10.4 Tiger)

Please open OS X Mail and follow the steps below.

If you're using OS 10.2 Jaguar, 10.1, or an earlier MacOS, please consider upgrading to 10.4 or see our Troubleshooting page.

When you see the word username, that should be your actual username.

For example, if your address is johndoe@whidbey.net, your username would be johndoe

1. Click the Mail menu and select Preferences...

2. Click the Accounts category, and select your Whidbey account.

3. If the Incoming Mail Server field contains mail.whidbey.com, change it to mail.whidbey.net

If it doesn't contain "whidbey" at all, this is not a Whidbey Telecom account.

4. Click the "Server Settings" button.

5. If the Outgoing Mail Server field contains mail.whidbey.com, change it to mail.whidbey.net

6. Change the "Port" from 25 to 587

7. Check the box next to "Use Secure Sockets Layer (SSL)".

8. Pull down the Authentication menu and choose Password.

9. Type your username into the "User Name" field.

10. Type your password into the "Password" field.

11. Click the Advanced tab.

12. Check the box next to "Use SSL".

13. Close the window, and when asked to "Save Changes", choose Yes.

Please remember to perform this change on any other computers you use.

<< Click Here to return to the Secure Email Setup page