We have great customers. They often take the time to let us know how much they appreciate our service and support. Here are some of the many nice things they've had to say to us recently.
"Thank you, thank you! for keeping your prices down. You have been the one company that doesn't say "We are going to gouge the customer..."
Larry M.
"Internet & Broadband does a fantastic job."
Frank R.
"Thank you so much for the quick response and fine service that I've grown accustomed to...You guys are terrific!!"
Cheryl
"I just got a call from Comcast, offering me a "deal"...to switch to Comcast for my Internet service. I asked her why I would want to switch to Comcast when I use DSL from Whidbey Telecom and get great service and great performance at a comparable price?...Just wanted to let you know that I think that Whidbey Telecom does a great job and I have no intention of switching to anything else."
Marcia A.
"You sure have a good system for weeding out spam. Out of hundreds of e-mails blocked, only two have been legitimate letters."
Keith
"...just wanted to let you know how much I really appreciate this feature (Junk Mailbox Summary). Thank you again, this is such a great service!!!!"
Jan S.
"...I appreciate your support and continuous improvement in the quality of our internet service."
Anthony T.
"THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU AND THANK YOU!!!!!"
E.Z.
"We are grateful to your company for the great job you do in being an IP and having excellent customer support."
Paul K.
"As a legally blind subscriber I have been very happy with the spam control. From up to a hundred per day to none or one has been a tremendous joy for me. Thank you so much."
Dave W.
"I am sticking with your internet service due to your most awesome customer support...you won't get personalized service from other net companies."
Mary
"I would like to compliment you on your service...Have had several offers of cheaper internet service, however I see no valid reason to make any changes in my 'LAN'."
Richard W.
“…you folks are always professional, pleasant and really quick to respond. It’s always a pleasure to work with you. I’ve had the (mis)fortune to work with several other ISPs, and they didn’t come close to services like you provide.”
Tom S.
“Your team is worth its weight in gold. What if the entire world of service techs worked like they do – whan an easy and pleasant life this would be.”
Susan and Rocky K.
“I love your spam filter and virus screen! You have saved me tons of time sorting through useless spam. Thank you for your years of excellent service!!!”
Kristy M.
“Thank you for filtering out a potentially harmful virus! I have appreciated your ever-improving services for years now, and shall continue to depend on them.”
Cliff S.
“Thanks for a great job. Many times we call in with questions for which, half the time, the answers should have been obvius, and we appreciate your good advice and your calm and kindly demeanor. We really appreciate what you do.”
Elaine W.
“My sister and I worked with one of your support people about some technical e-mail issues and would like to compliment you on his professionalism, knowledge, patience and for just being such a nice person.”
Linda M.
“You people do a great job. I really appreciate all the friendly, professional, prompt and effective technical assistance I have received.”
Rich F.
“I greatly appreciate the help that I received from your Tech Support. I had problems with some hardware from a different company, called their support line and spent at least an hour waiting and working with their support person with no gain. This morning I called your team, and in 15 minutes, your rep had the problem fixed. Job well done!!!
Fritz R.
“I just wanted to say thank you for improving the e-mail center. I recently utilized the new feature and have been happy with the results. I spend less time each day deleting and wading through spam e-mails."
Stephanie Z.
“Thank you for providing a spam filter. Now that I’ve learned how to set my preferences and how to double check my junkmail box, I’ve discovered true freedom from junkmail. You are among the best service providers!!! Thank You!"
Miriam R.
“I really do appreciate your efforts to make opening the inbox a pleasure again.”
Susan W.
“Many thanks for your help this afternoon. I am back on line and so grateful to you for your patience and for not making me feel inept.”
Doris H.