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Quick-Find:

Call Hold

Call Hold lets you place a call in progress on “hold” and make another call, answer a waiting call, or move to another extension on the same line and pick up the held call. (One call at a time can be held on a single line, and only two of the three parties can be on the line at the same time.)
To Use Call Hold:
  1. To activate Call Hold, dial #81 (1181 on rotary phones); the person you were talking with is now on hold.
  2. Handle another call or move to another extension
  3. Retrieve your original call by flashing your hook-switch (or flash button or equivalent on your phone)
  4. You can alternate between two calls by flashing the hook-switch and entering #81 to switch each time