International Calling
You can dial most international calls directly. Before calling, you will need to know the country code and the city routing code in addition to the local telephone number. Here’s an overview of many country and city codes. There are numerous online sites with comprehensive listings of country and city code information.
To dial an international call:
- Dial the international access code “011” (for operator-assisted calls, dial “01”)
- Dial the country code
- Dial the city routing code
- Dial the local telephone number; if you have touchtone dialing, press the # key after dialing
It may take extra time before you hear the phone ring on an international call – allow at least 45 seconds.
For additional information or assistance with international calling, please contact the long distance carrier that you have chosen.
Long Distance Information
For long distance directory assistance, dial 1 + the area code + 555-1212. (Charges may apply.)
Operator-Handled Calls
Operators may assist with certain types of calls. These include:
- Collect calls – the person or firm you’re calling agrees to pay the charge
- Third-number-billed calls – you place a call which you want billed to another number (in some cases, third-number billing requests are subject to verification)
- Person-to-person calls – when you want to talk with a particular person or extension (rates are higher than a station to station call, where you are willing to talk with anyone who answers, even if you agree to talk with an alternate person)
- Conference calls - when you want to talk with people in different places at the same time (a special charge applies to this type of call)
- Time and charges - when you want to know the cost for a long distance call are upon the call’s completion (you need to request time and charges from the operator before call begins)
There is a surcharge added for calls placed by the operator. Operator-assisted calls are more expensive than direct-dialed calls or calling card calls.
In order to place an operator-assisted call, dial 0 + area code + number you are calling. The operator will come on the line to assist with your request.
If you need assistance in dialing a long-distance call, contact your long distance provider – the company who will bill the call.
To reach your local Whidbey Telecom Operator, dial “0”.