We will be upgrading our internal phone systems on October 26th from 12am to 5am. Customers calling in to either Customer Service or Tech Support may experience brief interruptions during these hours. This maintenance will not affect or interrupt external telephone service for customers. If you encounter trouble when calling in, you can email Tech Support at support@whidbey.net.
Network maintenance scheduled for areas of Bayview and Clinton on October 26 beginning at 12:00 am. Downtime should be 10 minutes or less. BiG GiG Fiber Network customers will experience a brief loss of internet and/or phone service. If you have any questions, please contact Tech Support at 360-321-8324.
Monday – Friday
9:00 AM – 5:00 PM
Closed Holidays
Customer Service
360-444-1122
800-351-2337
TTY Callers
711
For copies of the Whidbey Telecom/Hat Island Telephone Company Directory please visit our Customer Service Center. Copies of our Directory are available to all Whidbey Telecom and Hat Island Telephone Company subscribers free of charge.
South Whidbey Customer Experience Center
1651 Main Street
Freeland, WA 98249
Monday – Friday
9:00 AM – 5:00 PM
Closed Holidays
Billing
360-321-3333
Make a Payment by Phone
833-410-0491
Hat Island Telephone Company
PO Box 3547
Seattle, WA 98124-3547
Or pay by check or credit card at our South Whidbey Customer Experience Center.