Spark Voice service uses a Voice over Internet Protocol (VoIP) Analog Terminal Adaptor (ATA). Access to 911 or E911 service may be limited or not available from telephones connected through this device in certain circumstances, including impairment or loss of power or Internet access. Also, in some circumstances, the telephone number and/or service address assigned to this device may not display correctly to 911/E911 personnel.
If you move this device to another physical address, you MUST UPDATE THE ADDRESS INFORMATION FOR THIS DEVICE to facilitate accurate identification of your address by 911/E911 personnel. To update the physical address information for this device for 911/E911 purposes, call 360.321.6826.