This valuable feature can be an effective tool to combat harassing, obscene or threatening phone calls. You don’t need to sign-up for the Call Trace feature; your phone is already equipped to use it. Each time you activate Call Trace, there is a charge of $1.50. Alternatively, you may subscribe to unlimited Call Trace for a monthly charge.
Call Trace will work for calls within your local service area, even if the call was made by someone using Line Block or Per Call Block. It will also work on a call from outside your local area as long as the call was completed over suitable equipped systems. Call Trace cannot trace calls made using calling cards or operator-assisted calls. If a call cannot be traced, you will hear a recorded message which indicates that. Call Trace can only trace the last call received.
If you wish to report someone making harassing, threatening or obscene calls, you will be instructed to follow up your Call Trace with local law enforcement authorities and Whidbey Telecom Local Telephone Service or Hat Island Telephone. It’s important to note that Whidbey Telecom Local Telephone Service and Hat Island Telephone cannot provide trace information directly to customers.
Remember: If you are threatened or believe you are in danger, contact law enforcement immediately.