UPDATE 10/28/26 – Verizon has confirmed an issue on their network that is impacting multiple telephone carriers, including a small number of Whidbey Telecom customers. They are actively working to restore service, but we currently have no estimated restoration time. Our engineers are reaching out hourly to check the status, secure an estimated restoration time, and attain a rapid solution.
We have been made aware of a voice service disruption affecting calls to 800 numbers. This issue originates outside of Whidbey Telecom’s network and is linked to one of our upstream carriers. We appreciate your patience and will provide updates as new information becomes available.
