What is the difference between a modem and a router? Can I pay my bill over the phone? What is a Subscriber Verification Code and why do I need it? From technical questions to help with billing, find the answers to all your most Frequently Asked Questions below.

Billing

Billing & Payments	View Page
SmartHub & Online Bill Pay	View Page
Subscriber Verification Code	View Page

Products & Services

Ordering Telephone Service	View Page
Security & Alarms	View Page
Fiber-Optic Internet	View Page
WiFi	View Page
SmartMail Voicemail Instructions	View Page

Other

811 Call Before You Dig	View Page
Internet Terminology	View Page
Whidbey Telecom COVID-19 Response	View Page