Right where you need us. Here.

We are proud to live and work in the communities we serve, including Point Roberts, Hat Island and Whidbey Island. You can find us just down your street!

We exist to make internet, phone, security and entertainment technology simple and worry-free so our customers can live better, happier lives.

Our History

Whidbey Telephone Company is incorporated. The first office is located on the corner of Anthes and First Streets in the old bank building.

1908

David C. Henny purchases controlling interest in Whidbey Telephone Company.

1953

Whidbey Telephone Company officially moves its headquarters to Bayview. Bayview microwave tower is constructed and implemented for most long distance calls.

1961

A submarine cable was installed across the Saratoga Passage from Whidbey to Gedney Island (known locally as Hat Island). The Hat Island Telephone Company, owned and operated by Whidbey Telephone Company, was the first and remains the only telephone company providing service to Hat Island.

1964

Whidbey Telephone Company was granted authority to serve Point Roberts, WA. At the time, Point Roberts was an under-served area operated by British Columbia Telephone Company.

1987

Whidbey Telephone Company becomes the first telephone company west of the Rocky Mountains to offer internet services. The new internet service was named WhidbeyNET (now known as Whidbey Telecom Internet & Broadband).

1994

Whidbey Telephone Company officially launches its High Speed Internet service, offering speeds of up to 1.5 Mbps. This same year, the company also expands its service by offering security services & alarm monitoring, long distance services, and establishes fiber optics connectivity between South Whidbey and Seattle.

2000

Whidbey Telephone Company creates a subsidiary company in Seattle called FiberCloud. For the next 12 years, FiberCloud offered collocation and “cloud” service offerings from a data center in Everett.

2002

Whidbey Telephone Company deploys WiFi (wireless internet) as a free service to its internet subscribers.

2003

Whidbey Telephone Company rebrands to become Whidbey Telecom, better reflecting the many facets of the company. Whidbey Telecom continues to innovate and expand its high-tech communication services, including local & long distance voice services, high speed internet, security & alarms, and web and email hosting services.

2004

The WiFire Community Space and Customer Experience Center opens in Freeland. It is constructed and furnished almost entirely with the help of local construction companies, design firms, craftsmen and artists.

2011

Whidbey Telecom begins a multi-year, multi-phase project to bring a new fiber-optic network to customers in South Whidbey and Point Roberts. Infrastructure was improved in order to deliver gigabit speeds to neighborhoods in Clinton, Langley, Bayview and Freeland. Work is ongoing to bring fiber to South Whidbey and Point Roberts.

2016

The Team

The Team

Our Values

How we choose to do business sets us apart.

Our Values

Join Our Team

Our unique culture attracts people who take initiative and ownership. Here you will find the space and support you need to let your ideas fly.

Job Openings

Contact Us

Customer Service

Monday – Friday
9:00 AM – 5:00 PM
Closed Holidays

Phone

South Whidbey
360-321-1122
866-548-7760

Point Roberts
360-945-1122
866-548-7761

Make a Payment by Phone
833-410-0491

TTY Callers
711

Online
In person

South Whidbey Customer Experience Center
1651 Main Street
Freeland, WA 98249

Point Roberts Customer Experience Center
1957 Johnson Road
Point Roberts, WA 98281

Make a Payment

Please mail payments to:
Whidbey Telecom
PO Box 3547
Seattle, WA 98124-3547

Pay Online

Or pay by check or credit card at our Customer Experience Centers.

Technical Support

Phone

Toll Free
800-880-0886

Phone and Wiring Repair
360-945-1122

TTY Callers
711

Security & Alarms
360-321-2222

Online
In Person

South Whidbey
360-321-8324

Point Roberts
360-945-8324

Camano/Snohomish
360-652-8885

Security & Alarms Emergency Call-In
360-321-4442

Service Areas

South Whidbey and Hat Island
Point Roberts

Get in touch