At Whidbey Telecom, we are passionate about innovation and community. We take pride in hiring a skilled and talented workforce–men and women who are subject matter experts in their field. More importantly, our employees live and work in the communities they serve. We prioritize relationships with our customers. It’s not about selling a product or service. It’s about building a community and helping it thrive.
Whidbey Telecom is a customer service focused company. We strive to provide a customer experience that exceeds expectations and is refreshingly outstanding.
Teamwork and cooperation are key here. We all work together and individually in support of common goals.
This trait is highly regarded and cultivated. Positive and constructive work habits and behavior are expected.
Precision and Accuracy
We highly value excellence in our work product. High standards of precision and accuracy are our normal course of business.
Integrity is defined as being honest and straightforward in our business dealings. We do the right thing even when no one is looking.
Each new employee is given a copy of our Core Values on their first day. It answers the fundamental questions of “who we are,” “what we do,” and “whom we do it for.” Those values are:
Success: We succeed by optimizing service excellence, innovative strategies, and sound business principles.
Good Stewardship: We protect and conserve Company resources through good stewardship.
Teamwork: We foster and maintain a successful team environment that is balanced, safe, positive, motivating and professional.
Service Excellence: Every facet of our business reflects the highest level of customer service and quality with value. We are perceptive, attentive, and responsive to the needs of our customers.
Integrity: We value and practice honesty, integrity and ethical business practices.
Respect: We value and respect the strengths and individuality of all employees.
Tradition: We honor our history and take responsibility for our future.