Hat Island Telephone Company participates in the Federal Lifeline Program, and where available and to the extent applicable, in the Tribal Link-Up program. Under the Lifeline program we offer to qualifying low-income consumers a discount off of the monthly rate for residential voice or broadband service. For qualifying low-income consumers under the Tribal Link-Up program, additional discounts for either of these services may apply, as well as discounts by up to $100. towards Hat Island Telephone Company’s installation charge(s) for either of these services on Tribal lands (as defined by the FCC).
The Lifeline discount applies only to residential voice and broadband internet access service. You will have to pay the full monthly charge for special features such as Call Forwarding, Call Waiting, and/or static IP addresses, which are added to your residential service(s). Basic residential local exchange service includes an unlimited number of local and Extended Area Service (EAS) minutes. EAS consists of calling from the Hat Island exchange to the South Whidbey exchange. Charges for long distance calls are in addition and will be as determined by the long distance carrier you select and/or utilize. Toll Restriction is offered to Lifeline participants without a monthly recurring charge. Charges for basic residential local exchange service, long distance service, broadband internet access service, and installation charges are subject to change and in some instances are subject to change without notice. Other certain non-recurring charges may also apply to change of service(s). Applicable federal, state, county and municipal taxes and surcharges still apply. Please refer to the Lifeline & Tribal Link-Up Telephone Assistance Programs Information Sheet for pricing and discount information.
Lifeline is a governmental assistance program and is limited to one discount per household. Only eligible consumers may enroll in the Lifeline program and the service is non-transferrable. Please visit the Lifeline website to apply or for more information.
Benefits for either program begin on the date we verify your eligibility.
For more information on these programs that may help you afford phone or broadband service, please contact our Customer Experience Center representatives. Please call 360-444-1122 or, when calling from outside the local area, please call us toll free at 1-800-351-2337. You may also contact the Federal Communications Commission at 1-888-CALL-FCC/1-888-225-5322 (voice) or 1-888-TELL-FCC/1-888-835-5322 (TTY) or visit their website at: https://www.fcc.gov/consumers/guides/lifeline-support-affordable-communications.