Beginning Monday, August 11 through Thursday, August 14, there will be intermittent outages affecting a large area from Langley out to Wilkinson Road, due to the City of Langley infrastructure work. Most of the maintenance is planned for late night to early morning hours, but there will be brief daytime outages. We’ll continue to keep …
City of Langley water construction project will require Whidbey Telecom to pause service intermittently over the next few weeks as construction crews work around utility lines. You can expect short outages. We’ll try to keep customers notified as the construction crew lets us know where the work will go next. You can follow construction updates on …
We are aware that some customers are having issues connecting to our mail servers to send and receive mail. We are working to resolve the issue as soon as possible. Thank you for your patience.
We will be updating our internal systems at 11pm tonight, July 15. We expect phone systems to be down for a 10 minute window. Tech Support will be unable to take calls during this time. If you have any questions, please contact us via email at support@whidbey.net.
Infrastructure maintenance is scheduled for our fiber network in Freeland on Monday, June 23. Fiber customers may experience a brief interruption in internet and voice service between 10pm and 12am while we upgrade service equipment for Multi-GiG capability. Please contact Tech Support with questions at 360-321-8324.
Infrastructure maintenance is scheduled for 10:00pm, Thursday evening, June 12th. Business WiFi customers will experience a brief 5 minute outage during the maintenance window as equipment reboots and comes back online. If you have any questions, please contact Tech Support at 360-321-8324.
5/21 UPDATE – Maintenance rescheduled for Wednesday, May 28 Infrastructure maintenance is scheduled for our fiber network in Langley and Point Roberts. Work will begin 10:00pm, Wednesday evening, May 28th, and will affect all fiber customers in the area for about 6 hours. Customers will experience 10-15 minute rolling outages during the maintenance window as …
Infrastructure maintenance is scheduled for our fiber network in Clinton tonight, May 8. Fiber customers may experience a brief 10 minute interruption in internet and voice service between 10pm and 12am while we upgrade service equipment. Please contact Tech Support with questions at 360-321-8324.
RESOLVED – Infrastructure maintenance is scheduled for our fiber network in Cultus Bay. Work will begin 10:00pm, Wednesday evening, May 7th, and will affect all fiber customers in the area for about 6 hours. Customers will experience 10-15 minute rolling outages during the maintenance window as equipment reboots and comes back online. If you have …
Infrastructure maintenance is scheduled for our fiber network in Clinton. Work will begin 10:00pm Wednesday evening, April 30th, and will affect all fiber customers in the area for about 6 hours. Customers will experience 10-15 minute rolling outages during the maintenance window as equipment reboots and comes back online. If you have any questions, please …
Infrastructure maintenance is scheduled for our fiber network in Bayview. Work will begin 11:20pm Wednesday evening, March 26th, and will affect all fiber customers in the area for about 3 hours. Customers will experience rolling outages during the maintenance window as equipment reboots and comes back online. If you have any questions, please contact Tech …
Infrastructure maintenance is scheduled for our network Monday night, January 20. Customer hosted services may be affected, including email and web hosting. This will be a brief outage lasting no more than a few minutes. Please contact Tech Support with questions at 360-321-8324.
