We are seeing an increase in sophisticated phishing emails targeting Whidbey Telecom email accounts. Scammers are now using AI tools to write messages that look incredibly real and professional. Please use caution and always contact the company directly using a phone number or website you know is real. Stay safe out there! We are working hard behind …
Infrastructure maintenance is scheduled for our networks in Langley and Point Roberts on Tuesday, March 17, at 10pm. Customers may experience intermittent service outages during the 4 hour maintenance window between 10pm and 2am.
Infrastructure maintenance is scheduled for our network in Bayview on Wednesday, March 11, at 10pm. Customers may experience intermittent service outages during the 4 hour maintenance window between 10pm and 2am.
We have a plumbing issue in the building. Please call 360-321-1122 for Customer Service or email wtccs@whdibeytel.com. Thank you for your patience while the plumbers get us flowing again.
Infrastructure maintenance is scheduled for our fiber network in Bayview on Monday, September 22. Fiber customers may experience a brief interruption in internet and voice service between 10pm and 12am while we upgrade service equipment for Multi-GiG capability. Please contact Tech Support with questions at 360-321-8324.
Beginning Monday, August 11 through Thursday, August 14, there will be intermittent outages affecting a large area from Langley out to Wilkinson Road, due to the City of Langley infrastructure work. Most of the maintenance is planned for late night to early morning hours, but there will be brief daytime outages. We’ll continue to keep …
City of Langley water construction project will require Whidbey Telecom to pause service intermittently over the next few weeks as construction crews work around utility lines. You can expect short outages. We’ll try to keep customers notified as the construction crew lets us know where the work will go next. You can follow construction updates on …
We are aware that some customers are having issues connecting to our mail servers to send and receive mail. We are working to resolve the issue as soon as possible. Thank you for your patience.
We will be updating our internal systems at 11pm tonight, July 15. We expect phone systems to be down for a 10 minute window. Tech Support will be unable to take calls during this time. If you have any questions, please contact us via email at support@whidbey.net.
Infrastructure maintenance is scheduled for our fiber network in Freeland on Monday, June 23. Fiber customers may experience a brief interruption in internet and voice service between 10pm and 12am while we upgrade service equipment for Multi-GiG capability. Please contact Tech Support with questions at 360-321-8324.
Infrastructure maintenance is scheduled for 10:00pm, Thursday evening, June 12th. Business WiFi customers will experience a brief 5 minute outage during the maintenance window as equipment reboots and comes back online. If you have any questions, please contact Tech Support at 360-321-8324.
We have a plumbing issue in the building. Please call 360-321-1122 or email wtcss@whidbeytel.com. We hope the plumber can get us flowing again soon!
