Service Notification: Scheduled Maintenance

We recently became aware of an email phishing scheme targeting Whidbey Telecom customers. Customers reported a fraudulent email that appeared with the subject line “Email with Attachment.” If you receive this email, DELETE IT. Do not click on any links or open any attachments. If you’ve received an email you’re unsure of, please contact your Whidbey Telecom Support Team 24/7 at 360-321-TECH (8324) or email support@whidbey.net….

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We will be conducting some internal system maintenance on September 14 at 10:00pm that could impact website hosting services for customers. The outage will last approximately 10 minutes. If you encounter trouble after the maintenance is complete, you can email Tech Support at support@whidbey.net or call (360) 321-8324….

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We will be conducting some internal system maintenance on June 14th at 11:00pm that could impact voice services for some customers. The outage will last approximately 30 minutes. If you encounter trouble, you can email Tech Support at support@whidbey.net….

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The drive thru and drop box in Bayview will be closed May 27 through June 3. Please use the drop boxes at the Freeland office or call Customer Service for assistance at 360-321-1122….

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We have received reports of a new phishing scam to Whidbey Telecom customers claiming that we are upgrading our email system. If you receive this email, DELETE IT. Do not click on any links or open any attachments. If you’ve received an email you’re unsure of, please contact your Whidbey Telecom Support Team 24/7 at 360-321-TECH (8324) or email support@whidbey.net….

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