Author: Jennifer Wilkins

If you’ve ever tried to answer an email or surf the web from your mobile device in public, chances are you connected to a WiFi hotspot. Not only is this connection highly convenient, you also didn’t have to use your smartphone’s data. Not surprisingly, public WiFi hotspots are becoming an essential part of public infrastructure—especially during the COVID-19 pandemic….

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Nowadays it feels like everything connects to the internet in some way—from computers and smartphones to baby monitors and security cameras. All these devices in your home share your bandwidth. Every device on your network decreases your bandwidth a portion, especially over WiFi. 

Think of it like traffic on the highway. During rush hour when there’s a lot of traffic,…

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Working remotely during the COVID-19 crisis has been a lifesaver to many, including our own Whidbey Telecom employees. But that online work also brings with it some new security threats.

The FTC reports a significant increase in email scams and phishing attacks since the start of the COVID-19 pandemic. Scammers promise everything from miracle treatments,…

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Whidbey Telecom is, and always has been, committed to providing high-quality customer care to the communities we serve. When you contact us, whether by phone or online, you are interacting with your neighbors. Your customer service reps and technical support team live and work in the communities we serve.

Technical Support is available 24/7 to answer questions or help with troubleshooting….

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Many of us have suddenly become homeschooling parents, and that’s frankly quite terrifying! My children have always gone to public school and we’ve always been fortunate to have caring, attentive teachers. And now I realize that the little gifts of appreciation we give them once a year aren’t enough. A $20 coffee card? I should buy them a lifetime supply and a trip to Fiji….

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