Author: Jennifer Wilkins

Working remotely during the COVID-19 crisis has been a lifesaver to many, including our own Whidbey Telecom employees. But that online work also brings with it some new security threats.

The FTC reports a significant increase in email scams and phishing attacks since the start of the COVID-19 pandemic. Scammers promise everything from miracle treatments,…

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Whidbey Telecom is, and always has been, committed to providing high-quality customer care to the communities we serve. When you contact us, whether by phone or online, you are interacting with your neighbors. Your customer service reps and technical support team live and work in the communities we serve.

Technical Support is available 24/7 to answer questions or help with troubleshooting….

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Many of us have suddenly become homeschooling parents, and that’s frankly quite terrifying! My children have always gone to public school and we’ve always been fortunate to have caring, attentive teachers. And now I realize that the little gifts of appreciation we give them once a year aren’t enough. A $20 coffee card? I should buy them a lifetime supply and a trip to Fiji….

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Nowadays it feels like everything connects to the internet in some way—from computers and smartphones to baby monitors and security cameras. All these devices in your home share your bandwidth. Every device on your network decreases your bandwidth a portion, especially over WiFi. 

Think of it like traffic on the highway. During rush hour when there’s a lot of traffic,…

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Your home is getting smarter and smarter. Not just computers and smartphones, but everything seems to be connected to the internet now: clocks, speakers, lights, TVs, doorbells, cameras, vacuums. The list goes on. Nearly everything in your home can be connected to the internet and be remotely controlled with a mobile device. 

Smart home devices provide convenience,…

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