We recently became aware of an email phishing scheme targeting Whidbey Telecom customers. Customers reported a fraudulent email that appeared with the subject line “Email with Attachment.” If you receive this email, DELETE IT. Do not click on any links or open any attachments. If you've received an email you're unsure of, please contact your Whidbey Telecom Support Team 24/7 at 360-321-TECH (8324) or email support@whidbey.net. We're here to help!
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In an ongoing effort to safeguard customer account information, Hat Island Telephone Company requires all persons requesting account information or ordering services to verify their identity as the account holder.
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Need to speak with a Customer Service Representative? You can reach Customer Service & Support for Hat Island Telephone Company and Whidbey Telecom via phone 360-444-1122 or email hitccs@hatisland.com.
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Hat Island Telephone Company participates in the federal Lifeline program, and where available, in the Tribal Link-Up program. Qualifying low-income consumers may receive a discount on residential voice or broadband services.
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Hat Island Telephone Company Long Distance service includes intrastate, interstate and international calling.
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