We will be upgrading our internal phone systems on October 26th from 12am to 5am. Customers calling in to either Customer Service or Tech Support may experience brief interruptions during these hours. This maintenance will not affect or interrupt external telephone service for customers. If you encounter trouble when calling in, you can email Tech Support at support@whidbey.net.
Network maintenance scheduled for areas of Bayview and Clinton on October 26 beginning at 12:00 am. Downtime should be 10 minutes or less. BiG GiG Fiber Network customers will experience a brief loss of internet and/or phone service. If you have any questions, please contact Tech Support at 360-321-8324.
This content is provided for information purposes only. All information included herein is subject to change without notice. Whidbey Telecom is not responsible for any direct or indirect damages, arising from or related to use or reliance of the below content.
The following are a list of resources and websites with the most up-to-date information on COVID-19 and public health concerns.
Whidbey Telecom participates in the Federal Lifeline program and Tribal Link-Up program. Under the Lifeline program, qualifying low-income consumers receive a discount off of the monthly rate for residential voice or broadband service.
Lifeline ProgramReliable communications are critical during this time, and we understand the importance of staying connected. We are committed and ready to do our part to help keep our community safe and support our local economy.
Read MoreWe’ve extended the reach of our public WiFi at the WiFire Community Center to cover the parking lot out front. Now you can access our WiFi network from the safety of your vehicle. You can also find our free public WiFi hotspots all around South Whidbey.
Full ArticleAs a local business and your neighbors, it is our privilege to serve you and we appreciate your support. Together we will get through this unprecedented time.
Read LetterWorking from home, or WFH as the out of office message says, can be great. And no doubt necessary for many of us right now. In this blog we share advice on how to stay focused on the job, while keeping your work separate from your home life.
Full ArticleHomeschooling is hard in the easiest of circumstances. Now many of us find ourselves doing it with no preparation and piecemeal materials. In our blog we share some of the resources that have helped us with suddenly homeschooling.
Full ArticleNo doubt you’re spending more time indoors and online right now. We’ve got some helpful tips and answers for maximizing your WiFi.
Read MoreWe have updated our Calendar of Events to feature online activities, such as family trivia nights, writing and art workshops, and online business courses. If you have an online event you would like us to include on our calendar, please let us know.
Events Calendar