Service Notification: Outage Alerts

RESOLVED – There is a service outage in the Double Bluff area due to equipment damage from a mower. Repairs are underway and the outage should be resolved soon. We will post updates….

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RESOLVED – Ziply sustained damage to their network due to a fallen tree. This wide outage impacts several carriers including Comcast, Verizon, Ziply, AT&T, etc. This also impacts Whidbey Telecom telephone Long Distance customers. This outage is out of our network and out of our control. We are monitoring the situation; Ziply advises repairs are underway….

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RESOLVED – Our Internet and mail services went offline briefly while doing maintenance on our internal systems. The issue has been resolved and service restored….

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RESOLVED – A small group of telephone customers that have chosen CenturyLink as their long distance provider are experiencing an issue making long distance and toll free calls from their Whidbey Telecom landline. Some 800 numbers may also be affected. This outage is part of a Century Link outage and is outside of Whidbey Telecom control….

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On Monday, November 22 at 2:20AM a small group of fiber customers went offline when a redundancy failed. Service was restored within 50 minutes. …

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