Update Thursday, April 2, 9 AM – technicians at the tower have replaced equipment. All services restored. Update Monday, March 30, 9 AM – Traffic is being routed away from microwave radio tower while equipment is being replaced by service technicians. Cellular and some long-distance traffic to and from Whidbey Telecom customers in Point Roberts …
RESOLVED. Point Roberts connectivity has been restored, and voice and internet services are stable. A fiber tunnel had been cut, severing the cables for multiple providers across Western Washington, and causing a widespread outage.
RESOLVED. Frontier sustained heavy damage to one of their cables, impacting some cellular users and Whidbey Telecom telephone Long Distance customers.
RESOLVED. A small group of South Whidbey telephone customers may have experienced an “All Circuits Busy” message when trying to make a call outside of the Whidbey Telecom network. This outage was part of a large Frontier/Comcast North Whidbey issue and is outside of Whidbey Telecom control.
