RESOLVED – Infrastructure maintenance is scheduled for our fiber network in Bayview tomorrow night, October 3. Fiber customers may experience a brief interruption in internet and voice service between 11pm and 12am while we upgrade service equipment. Please contact Tech Support with questions at 360-321-8324.
RESOLVED – Infrastructure maintenance is scheduled for our fiber network in Langley tomorrow night, September 11. Fiber customers may experience a brief interruption in internet and voice service between 11pm and 12am while we upgrade service equipment. Please contact Tech Support with questions at 360-321-8324.
RESOLVED – Infrastructure maintenance is scheduled for our fiber network in Langley tonight, August 26. Fiber customers may experience a brief interruption in internet and voice service between 11pm and 12am while we upgrade service equipment. Please contact Tech Support with questions at 360-321-8324.
RESOLVED – Infrastructure maintenance is scheduled for our fiber network in Freeland tonight, August 21. Fiber customers may experience a brief interruption in internet and voice service between 11pm and 12am while we upgrade service equipment. Please contact Tech Support with questions at 360-321-8324.
We will be conducting system maintenance at 10:00pm Tuesday, July 23 that may affect your voice and network access. This maintenance is designed to have a minimal impact on operations. If you have any questions, please contact Tech Support 24/7 at (360) 321-8324 or email us at support@whidbey.net.
On Monday night, June 3, at 10pm we will be doing maintenance work on our corporate web server. Our website will be temporarily unavailable for a brief period. Our Technical Support Team is available 24/7 at 360-321-TECH (8324) or email support@whidbey.net.
We will be updating our internal phone systems from 11pm Tuesday, May 14 through approximately 3am Wednesday, May 15. During this 4 hour window customers will be unable to call in for technical assistance. If you have any questions, please contact us via email at support@whidbey.net
Infrastructure maintenance is scheduled for our fiber network on South Whidbey and in Point Roberts on February 13. Fiber customers will experience a brief 10 minute interruption in internet and voice service between 12am and 1am while we upgrade service equipment. Please contact Tech Support with questions at 360-321-8324.
Network maintenance is scheduled for 11:30pm tonight, May 24, 2023. We anticipate a brief interruption in internet service, lasting approximately 5-15 minutes.
On April 18th at 11pm we will be migrating our Call Center and Customer Experience Teams to a new system. Calls to those teams will be interrupted for a brief moment. Thank you for your patience.
Infrastructure maintenance is scheduled for our fiber network in Freeland. Fiber customers will experience a brief 5-10 minute blip in Internet and voice service between 10pm Monday, March 6 through midnight March 7 while we upgrade service equipment. Please contact Tech Support with questions 360-321-8324.
Infrastructure maintenance is scheduled for our fiber network in Langley and Point Roberts. Fiber customers will experience a brief 5-10 minute blip in Internet and voice service between 10pm Thursday, March 2 through midnight March 3 while we upgrade service equipment. If you have any questions, please contact Tech Support at 360-321-8324.
