Archives: FAQs

Frequently asked questions regarding the new Affordable Connectivity Program from the FCC. The ACP replaces the Emergency Broadband Benefit (EBB) Program to help low-income households pay for internet service and connected devices.

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Frequently asked questions for SmartMail Voicemail accounts, set-up, and usage.

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From technical assistance, to questions about billing and payment, find answers to all your most Frequently Asked Questions here.

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It can be difficult understanding all the tech talk and terminology out there. Especially with new products and advancements happening almost daily. Here’s a breakdown of some of the most common internet terms you may come across.

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In an ongoing effort to safeguard customer account information, Hat Island Telephone Company, in compliance with FCC regulations, requires all persons requesting account information to verify their identity as the account holder or as a person authorized to have access to such account information. When you visit or call Hat Island Telephone Company to request account information,…

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